Can a business stay open during the Covid 19 pandemic? It all started with this question. How can you remotely identify high-risk people and only allow low-risk customers to enter your business? With the help of mobile technology and a carefully developed questionnaire. SafeAccess is an application that facilitates live communication between a service and its customers who intend to enter the company's headquarters. The application currently focuses on access to a fertility services facility with specific questions COVID 19, however, it can be adapted to any type of service and to any type of questionnaire and two-way communication.
Many service providers who have experienced a lockdown this year know how badly their business has been affected. This meant the loss of revenue, the loss of long-term customers and in some cases even the closure of the business. As the pandemic progressed it became clear that both symptomatic and non-symptomatic people were spreading the disease.SafeAccess has provided a solution for identifying at-risk people while allowing people who are low risk to enter a company's headquarters.
The application is free to download, can be easily used on any smartphone, and the interface makes it easy to use by any type of user. Each company has a personal code that is entered by the customer at the beginning of the access questionnaire. The customer must complete the questionnaire and submit it to the company for examination. At this point we can have two scenarios, the business can grant immediate access or refuse it if a customer poses a risk for others. When an application is rejected the software recommends self-isolation and the seeking medical help to the user. The user will then get another opportunity to apply for entry again in two weeks.
A company can assign an appropriate employee with permission to screen the answers and make a decision to grant access. The reviewer uses an end-user platform that facilitates the easy presentation of all completed questionnaires. A unique global code is provided for the company's location to ensure that the answers go to the correct destination. The information is reviewed on-screen by the assigned employee who will decide whether to grant access or delay customer access. Once the answers are sorted the company will send a symbolic thumbs up or down and instructions for the next step.
The application is suitable for all companies to give both employees and customers peace of mind that only people who are compliant with Covid-19 regulations are admitted to the building. In addition, the system stores information for compliance purposes and for an audit if necessary. A real firewall for businesses to stay open and thrive. The application can be easily configured by the business to cater for new regulations or question types in the future.
"They mapped the process from the beginning, delivered in time and within expected cost. I would recommend them 120%. I will use for other projects I have in planning and have a second project with them running now."